查找两列相关项(查找两列数据的不同项)
637
2022-05-30
【问题简要】签入后调用获取指定技能队列排队总人数接口,返回没有权限访问
【期望解决时间】2019-12-09
【问题现象描述】按照《IPCC V200R001C80SPC700 Agent Gateway开发指南》文档开发签入后调用获取指定技能队列排队总人数,配置工号角色为质检员,技能组为95,调签入接口成功,返回如下json1,用该工号调获取指定技能队列排队总人数,返回没权限访问,返回如下json2:
json1:
{
"message": "",
"retcode": "0",
"result": {
"sipport": "5060",
"vdnid": 2,
"statisticlist": [
{
"vdnId": null,
"infoType": "currentCallTalkTime",
"displaySwitch": "OFF"
},
{
"vdnId": null,
"infoType": "callAnswerNumbers",
"displaySwitch": "OFF"
},
{
"vdnId": null,
"infoType": "textChatAnswerNumbers",
"displaySwitch": "OFF"
},
{
"vdnId": null,
"infoType": "workStatusTime",
"displaySwitch": "OFF"
},
{
"vdnId": null,
"infoType": "todayCallNumbers",
"displaySwitch": "OFF"
},
{
"vdnId": null,
"infoType": "todayTalkTime",
"displaySwitch": "OFF"
},
{
"vdnId": null,
"infoType": "todayAvgTalkTime",
"displaySwitch": "OFF"
},
{
"vdnId": null,
"infoType": "employeeFlag",
"displaySwitch": ""
},
{
"vdnId": null,
"infoType": "employeeName",
"displaySwitch": ""
},
{
"vdnId": null,
"infoType": "phoneNo",
"displaySwitch": ""
},
{
"vdnId": null,
"infoType": "employeeNo",
"displaySwitch": ""
},
{
"vdnId": null,
"infoType": "employeeType",
"displaySwitch": ""
},
{
"vdnId": null,
"infoType": "queryType",
"displaySwitch": ""
},
{
"vdnId": null,
"infoType": "identifyCardNo",
"displaySwitch": ""
},
{
"vdnId": null,
"infoType": "country",
"displaySwitch": ""
},
{
"vdnId": null,
"infoType": "mobileNo",
"displaySwitch": ""
},
{
"vdnId": null,
"infoType": "param1",
"displaySwitch": ""
},
{
"vdnId": null,
"infoType": "param2",
"displaySwitch": ""
},
{
"vdnId": null,
"infoType": "param3",
"displaySwitch": ""
},
{
"vdnId": null,
"infoType": "param4",
"displaySwitch": ""
},
{
"vdnId": null,
"infoType": "param5",
"displaySwitch": ""
},
{
"vdnId": null,
"infoType": "param6",
"displaySwitch": ""
},
{
"vdnId": null,
"infoType": "param7",
"displaySwitch": ""
},
{
"vdnId": null,
"infoType": "param8",
"displaySwitch": ""
}
],
"workno": "12666",
"loginconfiglist": [
{
"vdnId": null,
"loginType": "capScreen",
"loginValue": "0"
},
{
"vdnId": null,
"loginType": "softphoneFlag",
"loginValue": ""
},
{
"vdnId": null,
"loginType": "loginType",
"loginValue": "default"
},
{
"vdnId": null,
"loginType": "automaticLogin",
"loginValue": "OFF"
},
{
"vdnId": null,
"loginType": "screenshotControl",
"loginValue": "default"
},
{
"vdnId": null,
"loginType": "threeReleaseDropAll",
"loginValue": "OFF"
},
{
"vdnId": null,
"loginType": "inboundRing",
"loginValue": "OFF"
},
{
"vdnId": null,
"loginType": "outboundRing",
"loginValue": "OFF"
},
{
"vdnId": null,
"loginType": "innerOpenEyeCodec",
"loginValue": "0,4,8,18"
},
{
"vdnId": null,
"loginType": "textchatRemindFlag",
"loginValue": "OFF"
}
],
"sipip": "10.166.37.64",
"mediatype": "TFF"
}
}
json2:
{
"retcode": "000-003",
"message": "no right to invite resouce",
"result": ""
}
请问是什么原因呢?
其他
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